Blue Telcom, Inc. has incomparable experience in project management and wireless network deployment and operation. Especially, our O&M support teams are ferreting out the cause of dropped calls and low network performance, switching out a faulty card at a base station and providing maintenance services for base station facilities. We take care of our clients’ networks as if they were our own—correcting issues within hours, not days. But beyond network failures, Blue Telcom, Inc.’s O&M support teams also handle routine network maintenance and upgrades, giving clients a single, predictable and responsive POC for both time-critical troubleshooting and planned maintenance.
Preventative and corrective maintenance
To ensure networks function under normal conditions, corrective maintenance offers a support function for isolated problems. Blue Telcom, Inc. performs monthly structural checks; functional tests and software and hardware checks; quarterly checks; call testing, inventories, battery checks; microwave and property maintenance and annual checks; power supply; grounding tests and antenna tests. Corrective maintenance also includes alerts, disaster recovery services and any failures that are able to be managed within a reasonable timeframe.
Network Operations and Maintenance
In the current network environment, to manage network maintenance separately can be costly and inefficient.
Blue Telcom, Inc. runs the maintenance activities for several operators, assuring the best performance at the lowest possible cost on network operations such as network surveillance, Call Center, support, performance management, dispatch, BSM/LSM/WSM support, software management and network configuration management.
Field Technical Support
Blue Telcom, Inc. works with wireless service provider and/or partners to provide field technical support services that range from network inspection to maintenance subsequently aiding in client satisfaction and additional profitability. Our field technical support team has technical knowledge in depth and excellent experience that the partners can rely on any issues and any situation on sites.